Two Years Guarantee

We offer a Two years guarantee

Offering the highest quality and the best guarantee is our commitment to our customers. All items are guaranteed for a period of two years from the date of delivery, except for refurbished products, which have a 12 month guarantee.

What is not included in the guarantee?

- Defects caused by negligence, hits, misuse, tampering, wrong voltage or installation, or wear and tear, are not included.

- In the case of computer products, the guarantee does not cover virus removal, software recovery for this reason or hard disk reinstallation after formatting.

When is the money refunded?

Once the merchandise is received in our warehouses, and after checking the status of the same, we will proceed to the refund of its amount to the same card or account used to pay for the item. Keep in mind that the refund process could take several weeks to evaluate the merchandise received.

More information about your guaranteed purchases can be found below:
https://www.techcitystore.com/pages/guarantee